Driving Instructor
Privacy Policy
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DriveBox.App Ltd - Company Number: 14383657 - Terms and Conditions
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Welcome to DriveBox for driving instructors, your go-to app for all things related to assisting independent driving instructors! We're here to make your journey to running your business as smooth as possible. Below are some straightforward terms and conditions you should know:
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1. The Purpose of DriveBox.App Ltd:
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DriveBox.App Ltd is a mobile application designed to assist driving instructors in managing their daily tasks and interactions with learner drivers.
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Our app helps driving instructors organize their driving lessons and maintain connections with their learner drivers.
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2. Payment Options:
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Payment for your services can be made through our secure online payment system via Stripe. Stripe is our payment processing partner, and you can find Stripe's terms and conditions on the Stripe website. It's important to review their terms to understand the use of their services.
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Cash payments are also available for you to accept and must be clarified with your learner driver. Any cash payments are the responsibility of the driving instructor to manage.
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3. Refunds Responsibility:
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Refunds for driving lessons or services are the sole responsibility of the driving instructor. DriveBox.App Ltd does not facilitate or manage refunds on behalf of driving instructors or learners.
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4. Use of DriveBox Logo and Materials:
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Any use of the DriveBox.App Ltd logo or other materials requires prior written permission from DriveBox.App Ltd. Users must contact DriveBox.App Ltd to seek permission for using any DriveBox logo or material.
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5. In-Car Terms and Conditions:
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Driving instructors have the option to use their own terms and conditions for their in-car service.
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Alternatively, they can use the free standard terms and conditions provided by DriveBox.App Ltd.
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6. Driving Instructor License:
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When registering with DriveBox.App, all driving instructors are required to upload a valid and in-date driving instructor license.
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It is the responsibility of the driving instructor to keep their license information updated on their driving instructor profile.
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All driving instructors using our app are required to have an in-date driving instructor license to operate on our platform.
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Failure to upload the driving instructor license and information may result in limited use of DriveBox services.
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7. Abiding by DVSA Code of Conduct:
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All driving instructors using DriveBox.App Ltd are required to abide by the DVSA (Driver and Vehicle Standards Agency) Code of Conduct. This code outlines professional and ethical standards for driving instructors. Failure to adhere to this code may result in the termination of your use of our app.
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8. Support from DriveBox.App Ltd:
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We are here to provide support and assistance to driving instructors throughout their use of the app.
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If you encounter any issues or have questions related to our app, please don't hesitate to contact our support team. We're here to help!
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9. Your Agreement:
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By using DriveBox.App Ltd, you agree to abide by these terms and conditions.
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Please read these terms carefully and make sure you understand them.
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10. Changes to Terms and Conditions:
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We may occasionally update these terms and conditions to improve our services or address new legal requirements.
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Any changes will be communicated to you, and your continued use of the app after such changes constitutes your acceptance of the updated terms.
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11. Privacy and Data:
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We take your privacy seriously. DriveBox.App Ltd does not share your personal data with any outside individuals or organizations. We respect your privacy and adhere to the highest standards of data protection.
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DriveBox.App Ltd complies with the General Data Protection Regulation (GDPR) to ensure that your personal data is handled in accordance with the applicable data protection laws. Please review our Privacy Policy to understand how we collect, use, and protect your data.
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12. Ending Your Use of DriveBox.App Ltd:
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You may stop using our app at any time. If you choose to do so, please inform us, and we will assist you in the process.
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13. Dispute Resolution:
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Any disputes or concerns should be addressed through amicable communication with DriveBox.App Ltd's support team.
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14. Disclaimer of Liability: - While we strive to provide a reliable app, DriveBox.App Ltd is not responsible for any losses or damages that may occur during your use of our services.
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15. Governing Law: - These terms and conditions are governed by the laws of the jurisdiction in which DriveBox.App Ltd is registered.
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16. Contact Us: - If you have any questions or concerns regarding these terms and conditions or our app, please reach out to us through our contact information provided on our website or within the app.
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Thank you for choosing DriveBox.App Ltd as your driving instructor management solution. We look forward to assisting you and making your experience as smooth as possible. Safe driving!
Learner Driver
Privacy Policy
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DriveBox.App Ltd - Company Number: 14383657 - Terms and Conditions
Welcome to DriveBox for Learner Drivers, your go-to app for all things related to learning how to drive! We're here to make your journey to getting your driver's license and improving your driver skills as smooth as possible. Below are some straightforward terms and conditions you should know:
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1. Purpose of DriveBox:
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The purpose of DriveBox is to provide learner drivers with access to independent driving instructors, to provide them with the software to manage their driving lessons, and to assist with educating learner drivers. We aim to make the process of learning to drive more convenient and educational for our users.
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2. Connection to Driving Instructors:
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DriveBox connects you with potential driving instructors to help you manage your driving lessons more easily. All driving instructors on our platform, including ADIs (Approved Driving Instructors) and PDIs (Potential Driving Instructors), work independently, and all are responsible for providing their services.
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Additionally, all driving instructors are licensed through the DVSA (Driver and Vehicle Standards Agency) and are expected to follow the DVSA's code of conduct, which can be found at Driving Instructor Code of Practice.
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3. Payments:
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Payments for your driving lessons are processed securely through Stripe. However, users may also pay their instructor with cash if the instructor accepts cash as a payment method. DriveBox users' preferred method of payment must be clarified with your driving instructor.
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4. Refunds:
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Refunds for your driving lessons are the responsibility of your chosen driving instructor. If you have concerns regarding refunds, please contact your instructor directly. If you encounter any issues with the driving instructor and require assistance, please don't hesitate to contact DriveBox, and we will do our best to assist you.
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5. Instructor Status:
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All driving instructors on our platform are self-employed individuals. They are not employees of DriveBox.App Ltd.
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6. Licensing:
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We want you to have peace of mind while learning to drive. Some driving instructors are known as ADIs (Approved Driving Instructors), and they have a green badge that should be displayed in their car window. These ADIs are fully qualified and approved by the DVSA (Driver and Vehicle Standards Agency).
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Some driving instructors are known as PDIs (Potential Driving Instructors), which is a trainee driving instructor role. PDIs should have a pink badge displayed in their car window. PDIs are in the process of gaining their full ADI qualification.
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More information about different types of driving instructors and their qualifications can be found on Gov.uk.
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7. Complaints and Assistance:
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If you have any concerns, complaints, or questions regarding our app, the services provided by driving instructors, or any other related matters, we are here to assist you.
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You can contact DriveBox with any complaints, concerns, or questions, and we will be happy to help.
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8. DVSA Contact:
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In case you have any concerns or complaints specifically related to your driving instructor's services, you may also contact the DVSA for assistance using this link: Contact DVSA for Complaints.
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9. App and Website Use:
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These terms and conditions apply to your use of both our website and our app service.
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10. Data Protection:
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DriveBox.App Ltd takes your data protection seriously. We do not share any personal information of our users with individuals or organizations. Your privacy is important to us, and we handle your personal information in accordance with applicable data protection laws.
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11. Respectful Communication:
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Within our app, users must communicate respectfully with each other. If DriveBox.App Ltd becomes aware of any negative or disrespectful behavior, user(s) may be removed from DriveBox permanently.
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12. Driving Instructors Terms and Conditions:
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Each driving instructor should have their own terms and conditions for their drivers. If you are not aware of your driving instructor's terms and conditions for their services, please ask your driving instructor prior to starting lessons. Terms and conditions for each driving instructor may be slightly different.
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Thank you for choosing DriveBox for Learner Drivers! We're excited to help you on your journey to becoming a confident and skilled driver. If you have any questions or need further assistance, feel free to reach out to our support team.
By using DriveBox, you agree to these terms and conditions.
Please make sure to read and understand them before using our services. Safe driving and happy learning!